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Support

Support and customer follow-up

Customer support covers deployment packages, activation, keys, orders, installation follow-up, and operational questions.

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What this page covers

Use public contact for presentations and deployment planning; use portal support for active customer follow-up.

How support works

Support follows the real customer journey: downloads, installation, activation, orders, keys, and ongoing product use.

  • Logged-in customers can open support tickets linked to their orders or activation keys.
  • The team can review each request with the right account, order, key, and payment context.
  • Public visitors can still contact the team through the contact/request-demo page for pre-sales or onboarding questions.

Get help

Sign in to open and track support tickets from the customer portal. If you are still evaluating the product or preparing deployment, use the contact page for pre-sales guidance.