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FAQ

Frequently asked questions

Clear answers about local-first deployment, licensing, packages, installation, privacy, screenshots, cameras, AI review, and company data.

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Use public contact for presentations and deployment planning; use portal support for active customer follow-up.

Daily operation is local-first. The server and dashboard run in the company environment, while central services are mainly used for activation, licensing, and customer services.

Deployment packages may be accessible through the portal, but activation and real production use require a valid paid license key.

CharikaControl is sold through professional paid packages. The platform is no longer offered as a free small-team license.

The licensed platform includes device monitoring, USB and file activity visibility, alerts, backups, productivity signals, security signals, baselines, reports, screenshots by policy, and Visual Intelligence where configured.

Yes. Self-managed deployment is possible when the customer has an internal technician who can install the server and agents using the deployment packages and documentation.

Yes. Professional installation and installation with quality and security audit are available and quoted based on the environment.

No. When activity indicators are enabled, they are signals and counts, not captured keystroke content.

No. Screenshots are policy-controlled and should be enabled only where the company policy and deployment context require them.

No. Visual Intelligence is optional and useful when cameras exist and are configured for the relevant areas.

No. AI-assisted review provides indicators and evidence to support human review. Final decisions remain with the responsible people.

Yes, depending on the deployment design, network, device count, camera needs, and operational responsibilities.

Operational data is stored locally in the company environment according to the deployment design and customer policy.